Common Sense: Financing that
Big Sale
Every now and then (about 3 times a week) a
small business owner will ask me how s/he should finance
a really big sale. Typically the deal will involve
finding a shedload full of money to either gear up
production or finance purchases.
I have lost count of the number of little guys I have
assisted through a business closure because they insisted on
getting involved in deals that were simply too big for
them.
The main problem is that these deals are so
alluring, and often come so well camouflaged.
Lets look at the process. Somebody comes to you with the
potential of a huge deal. This thing is so big that you’re
going to earn enough from this one client to meet your annual
profit budget, or you’re going to double the size of your firm,
or it involves a huge amount of prestige.
For instance, lets say your
business supplies PCs. You do it well, and a client
approaches and asks you to supply a mainframe. (It's
bigger, more complex, and costs much, much more.)
The bait is set. Because of the size of the deal you spend
an amazing amount of time focused on closing it, as well as
investigating all the gearing up that you’re going need to do.
These are hidden costs to your business, but the result is that
your other marketing efforts typically slow down. With fewer
sales happening it becomes more important that you close this
deal, so you start shaving your price, or offering other
expensive incentives to your prospect.
I am always astounded at us little guys who have no clue
that big companies do this on purpose. The more we want the
deal, the more we’re prepared to sacrifice en route. And the
less we think through the consequences.
Finally the deal is signed. (Would you believe that often it
isn't actually 'signed'. Very often it's a 'gentlemen's
agreement, and very little paper backs up the agreement?) At
this point our hero starts looking to borrow the money
needed to fulfill the supply.
Lets fast-forward a while and look at how the deal
eventually goes down, and how s/he gets hurt. The deal is so
big that everything is stretched to the limit. Everything: all
the systems, the finances, the people, the equipment, and the
business owner.
The first hint of a challenge invokes huge anxiety, so
everything gets thrown at fixing that challenge. This throws
away most of the paper-thin profit. The shipping goes
wrong; the paperwork isn’t up to scratch; the suppliers
miss their deadlines; suppliers supply inadequate paint/
glass/ hardware/ software/ coffee/ flour/ whatever
It doesn’t matter quite which of these comes to pass. One or
more always happen.
The result is that the client has a reason to quibble. That
reason always turns into a delayed cash-flow. I have even seen
big firms and government departments delay the cash-flow
without having the need to quibble at all!
Government simply runs out of funds whenever convenient,
while the bigger players assume that everyone has the same
access to finance that they have. This means they don't
understand how their small sneeze can cause rapid and
terminal pneumonia in us little people. That cash-flow delay
almost always leads to the business going bust.
Is it worth the business risk? Absolutely!
Is it worth the personal risk? Absolutely not!
The first secret to taking on these big
deals (and the consequent risks) is to protect yourself and
your family. The only way to do that is via a Family Trust.
This allows you to compartmentalise your personal life away
from your business life. There are a whole bunch of tax
advantages as well, but the most important benefit to you is
that when your business universe is collapsing in a heap, you
can make solid business decisions because your personal life is
not at stake.
Contrast this with having everything on the
line. Can any of us make intelligent business decisions
if our family home, our kids’ education,
and our parents’ retirement funds are about to be
lost?
The second secret is to transfer the risk
of the deal to someone else. Instead of trying to do everything
yourself (and running all the attendant risks) act as the
middleman, the broker. This means that you get the work
done by someone else, and you transfer the financing risk to
that entity. You simply take a commission for facilitating the
deal, without any of the attendant costs and risks.
The third secret is to hang onto your
common sense. Ask yourself why God is being so good to you
today in dropping this heavenly deal into your lap. Often the
answer is simple: The deal is so bad that nobody with any
experience will touch it. You are being suckered. We little
guys are a pretty moral bunch, so this thought never occurs to
us. Ever wondered why banks ask for so much paper to be
signed before lending you a single cent? They know stuff we
don’t.
The fourth secret is not to go backwards.
If the deal involves a surety then you are going backwards at
warp-speed. (This is where you sign your life away. This
includes everything you have ever owned and will ever own.) Ask
yourself a simple question: In doing this am I (the owner of
the business) going forwards or backwards.
In signing some paperwork that gives Standard, ABSA,
FNB, or Nedbank your home if something goes wrong, am I going
backwards or forwards?
The CrashProof strategies that we give each Warrior will
show you how to borrow without signing sureties, how to
get sureties back, and how to nullify those that you can’t
remember.
The bottom line about BIG deals. Before you
even think of getting involved in one, make sure that you have
drawn up a laager around your assets so that when the green
stuff hits the fan, you still have a place to sleep.
This item was written June 30th, 2004 at Taste
Coffee Shop in La Lucia Mall, Durban.
A Brief Profile of One of the Business Warriors
The Coping Coach provides empowering life-skills coaching and coping strategies specifically for individuals with disabilities, handicaps, and various other physical deformities - turning handicapped into handi-capable!
Adam Phillips has been a Warrior since March 2004 and can be found at www.the-coping-coach.co.za
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